Pricing
One price per connected WhatsApp number, per month. Every tier includes your whole team: there is no seat charge, no per-user minimum and no monthly cap on how many people you talk to.
Last verified 2026-10-03 — our own prices, and the structure of Meta’s. Meta’s rates change; we track them on their own page.
Plans
Priced per number, not per person.
Starter
$50 / number / month
The shared inbox, approved templates and the Bitrix24 integration, for one connected number.
- Shared team inbox, with assignment, labels, notes and saved replies
- Build, submit and send Meta-approved message templates
- Bitrix24 Open Channels, the CRM tab, and the automation robot
- Contacts, audiences, the block list and a do-not-contact list
- Public REST API and outgoing webhooks
- Your whole team — we do not charge per seat
Meta charges for messages separately, directly to you, at Meta’s own published rates. We do not add anything to them. What Meta charges
Pro
$80 / number / month
Everything in Starter, plus the chatbot: a scenario you draw, with questions, conditions and a handoff to a person.
- Everything in Starter
- Chatbot scenarios on a canvas — ask, branch, wait, hand off
- A transcript of every scenario run, so you can see which branch it took
- Keyword triggers, working hours and a per-thread cooldown
Meta charges for messages separately, directly to you, at Meta’s own published rates. We do not add anything to them. What Meta charges
Enterprise
$119 / number / month
Everything in Pro, plus marketing campaigns to an audience you build.
- Everything in Pro
- Marketing campaigns with audiences from your CRM, a file, or a pasted list
- Per-campaign pacing, sending hours and a frequency cap
- A do-not-contact list the campaign build refuses to send around
Meta charges for messages separately, directly to you, at Meta’s own published rates. We do not add anything to them. What Meta charges
What a connected number means
The unit you are billed for.
A connected number is one WhatsApp business phone number linked to ChatBridge24. One number is one subscription, on its own plan, with its own renewal date — so a business can run a sales number on Enterprise and a support number on Starter without paying the higher price twice.
Adding a second number is a second subscription at the same published price. Nothing about your team size, your contact count or your message volume changes what we charge.
If you disconnect a number, the subscription you have already paid for goes back into your account for the rest of the period and another number can take it. We do not ask you to buy it again to move a handset.
Meta’s charges are Meta’s
We add nothing to them.
On the WhatsApp Business Platform, Meta charges for messages. Your WhatsApp Business Account is yours — you connect it with your own Facebook sign-in and the payment method on it is yours — so Meta bills you directly, at its own published rates for your market. There is no markup, no bundling and no per-conversation fee from us.
That is worth saying plainly because the category is split on it. Some vendors state it clearly; at least one adds a per-conversation markup on its lowest tier; several sell conversation bundles that Meta stopped billing for in July 2025.
Two Meta facts that decide most invoices:
- Replies inside 24 hours are service messages. The window opens when the customer messages you and is measured from their last message — your own replies do not extend it.
- From 1 October 2026 each business phone number gets 1,000 free service messages a month, charged from the 1,001st, with no rollover. The figure looks like Meta’s old free tier and is a different unit entirely: here is why that matters.
What is not included
Stated here rather than discovered later.
Meta’s per-message charges, as above. A number on the WhatsApp Business Platform also cannot be used on the consumer WhatsApp app at the same time, so most businesses connect a dedicated number.
Email is not live yet. There is no email delivery in the product today, so there are no email notifications and no emailed reports. Notifications reach you in the app, and on a Bitrix24 portal they reach you in Bitrix24 as well. We would rather say that than ship a mail setting that silently does nothing.
The QR option is priced separately. Alongside the official platform the product can link a number by scanning a QR code from the WhatsApp app — useful inside Bitrix24, and not the official transport. It carries different limits, it cannot do group chats on the official platform’s terms and it has no template approval, so we price it per number case by case rather than publishing a figure that would be wrong for half the people reading it. How the two transports differ, or ask us.
Pricing questions
Before you buy.
Do you charge per user?
No. There is no seat count in the product to charge for. Invite as many colleagues as you need on any tier, with the role each of them should have.
Do you charge per conversation or per message?
Neither. We charge per connected number per month. Meta charges for messages, to you, directly.
Can I pay by bank transfer instead of a card?
Yes. Card payment is self-serve through Stripe inside the app; a bank transfer is arranged with us and the capacity it buys is credited to your account, so you can connect numbers against it as you go. Ask us.
What happens if a payment fails?
Nothing immediately. Stripe retries a failed card over about three weeks and the number keeps working while it does. You are told in the app, and sending stops only once the subscription has genuinely lapsed.
Is there a free trial?
A portal gets a trial before any card is entered, so you can connect a number and see your own conversations arrive. The trial is capped independently of the plan, so it is a trial of the product and not a free tier.
Can I change plan later?
Yes, per number. An upgrade applies at once and is prorated by Stripe; a downgrade applies at the end of the period you have already paid for, because we do not take away something you have bought.
See it on your own number
Install it in a Bitrix24 portal, or let us show you a live number first. No card needed to look.